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    FAQ

What is NiceWOW ?

NiceWOW is a company that has evolved to serve the needs of the community. We are entirely devoted to heighten your gaming experience and help you fulfill your goals in game. NiceWOW will also keep an eye on new information of online game all over the world. And we will update our service frequently.

What does NiceWOW do?

NiceWOW helps online gamers enjoy their playing. At www.NiceWOW.com we mainly provide players game currencies. Recently we have only one game currency---WORLD of WARCRAFT . Our fast delivery and friendly and reliable service guarantee our good reputation.

GENERAL

Do you offer power leveling service?

Yes we do.

Why does the price of your game currency change all the time?

Our prices are set according to our stock levels and market levels. We also try to keep competitive with other website. In addition our price rise and fall to match the supply and demand of each game and server.

Is NiceWOW an independent company?

Yes, NiceWOW is a completely independent company that has appeared as a result of the demand currency in online games. We don't have any affiliations with any game companies at the moment.

How to contact with NiceWOW?

Use "LIVE HELP"

If you have urgent issues, you can reach us any time of the day on our 24/7 live help. Just click on the live help button and a new window will open up that will lead you to our support department.

By EMAIL or MSN

Our email address is power4seller@hotmail.com and power4games@hotmail.com

. Our msn address is power4games@hotmail.com

Your live help is no answer, what's wrong?
The speed of the live chat connection also depends on the type of Internet connection used, the Internet Service Provider (ISP), and the time when you are accessing the website. If you are using a 56k modem dial up, you tend to experience slower speed. Some ISPs also tend to be slower during peak time when the Internet traffic is congested. Please email us if you are having difficulties in messaging us.

PLACE AN ORDER

What's the process of placing an order at NiceWOW.com?

If you want to buy game currency at NiceWOW.com please follow the steps below:

Open our website: www.NiceWOW.com

Choose the game you want to purchase on it.

Choose your server.

Look at the item and price. Then choose the quantity you want.

Click "checkout" . Then will open to next page.

Fill in the appropriate details.

Choose the delivery time. There are two choices "instant delivery" and "write a time you would like". If you choose the second one, you must choose the detail time.

Fill your character name below.

If you have additional information, you can fill it in the comment form.

After you confirm your order, press the "PayPal payment" button.

How do I check on the status of my order?

If you would like to check on the status of your order, simply log onto our live chat and one of our customer service representatives will lead you straight away, in real time.

DELIVERY

How is delivery accomplished?

After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received .our delivery team will then log into the appropriate game and contact the character specified on the order form. If our delivery team is unable to make contact, an email will be sent to the contact address. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.

How long does the delivery take?

The delivery usually takes 15 or 20 minutes.

I've been waiting within game for a long time. How do I confirm your order? If you don't receive your order in 15 or 20 minutes, first check your contact email to see if we have tried to locate you. If there is no email, feel free to log onto our live chat and communicate with one of our customer service representatives to confirm everything is all right with your order.

You stop touching with me during the delivery. What's wrong? Please feel free if we have stopped talking with you. The reason is that our Internet connection may be dropped off for some reasons. Once it happens we are unable to communicate with you. To solve this problem, there is a mark on our website that will give you a message to inform you whether we are online or not. Please contact us again when we come back online.

Do you have any refund conditions?

You need the order badly and we have no stock or lack of stock at the moment. We will return your money as soon as possible.

You change your mind to ask for refunding before we do the delivery. We will return your money.

PAYMENT OPTIONS

What forms of payment do you accept? We accept payment through a PayPal account: by Visa or Checking account with a CONFIRMED shipping address. If your shipping address is UNCONFIRMED we will not send your order.

How does PayPal deal with my payment? After you have sent your payment information, PayPal will inform us regarding your payment by forwarding a receipt to us. We will contact you to arrange for delivery once we have verified all your details.

When can I use money order?

When your order is very large, for our mutual benefits, you'd better choose the "western union money order".

How do I use money order?

When you choose money order for payment please contact us via our live help on how to send money to us. If you make a western union money order, be sure to request tracking information for your payment.

Why does my order require phone verification?

When your order reaches certain amount, we will require your telephone number and shipping address for verifying your order. By talking with our clients on the phone, we not only make the transaction fast, easy and safe, but it also gives us a chance to strengthen our connection to our clients and answer any questions you might have.

PAYPAL

What is PayPal and how does it work?

PayPal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at www.payapl.com and proceeding through their easy verification process, you may send money to your PayPal account from your bank account and begin to use to make purchases online from websites such as www.amazon.com, eBay and of course IGE. PAYPAL is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide.

How do I open an account in PayPal?

If you want to open an account in PayPal, please follow the steps:

First visit www.PayPal.com then click "sign up"button finally follow the registration process.

How do I verify my PayPal account?

The PayPal verification system is quite simple and easy. Once you have created your PayPal account, you have the option to acquire verified status by completing a process through your bank. After logging into your PayPal account, click the option that says verify my account, and PayPal will give instructions on what to do next. PayPal will make two small deposits into the bank account attached to your PayPal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into the PayPal query page and your account will then attain verified status.

Why is my shipping address unconfirmed?

PayPal uses an Automated Verification System to verify credit card billing addresses that are entered on the system. An address is confirmed if it is associated with a credit card or can be independently verified by PayPal. Gift Addresses and addresses associated with a Switch or Solo debit card cannot be confirmed. Currently, our system cannot verify most non-U.S. credit card billing addresses. These types of security measures are unfortunately necessary in an online environment where it is difficult to check someone's identity. In the physical world, sellers can check someone's credit card and driver's license. In the online world, where simple and effective identification tools do not yet exist, we have to take different precautions. We believe that these safety precautions are in the interest of all our members.

What is a transaction ID? Where can I find it?

A transaction ID is term used to describe PayPal payments. Every time money is sent or received through PayPal, the transaction is assigned its own individual transaction ID. Transaction IDs are typically 16 digits long and contain both numbers and letters. If you have a PayPal account, you may log in and review the transaction ID under recent transactions. If you used a credit card, a confirmation email will be sent to the e-mail address you provided while making the purchase.

E-CHECKS

What is a pending e-check, and why do I need to wait for it to clear?

A pending e-check is a type of payment option available with PayPal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while PayPal verifies the funds are present within the senders account. Once the check has cleared, the money is transferred to Mgsale's account and then delivery can take place immediately thereafter.

How do I avoid sending an e-check?

An e-check results when a payment is sent from an unverified account without sufficient balance in the PayPal account to cover the cost of the order. PayPal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in PayPal before you place an order. To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option is currently selected for your payment, and what payment options your account supports.

I've sent an e-check, but I did not mean to. How do I cancel it?

If you have mistakenly sent a pending e-check, you may log onto our live chat to request a refund. If you wish to receive an instant delivery, you may place the order with a valid credit card. Our live chat representatives can guide you through this process and will answer any questions you might have.

If you have other questions about PayPal please visit www.PayPal.com and click "help" And you can find the answer there.

SAFTY

Is this business safe or legal?

Mgsale.com has conducted business for over half a year, and we have more than 1000 verified customers. We conduct thousands of transactions per day, and we will try to introduce new games to our roster in the near future.

Why do I send money first? How do I know you will uphold your part of the transaction?

Since Mgsale.com conducts thousands of transactions per day, we require the client to send payment before we can complete delivery. As in nearly every service industry worldwide, good reputation and a standard of excellence guarantee a safe and speedy delivery. We are PayPal verified and have achieved a PayPal community rating over 1000 in half a year which means that over 1000 verified PayPal customers have ordered from Mgsale.com and received their delivery with no complaints whatsoever, not to mention the thousands of unverified people.

What security precautions are taken to protect my personal information?

Mgsale.com takes the protection of our clients' personal information very seriously. We don't disclose your private information to the third party.

RETURNS POLICY

Is there any returns policy?

Please note that purchases from NiceWoW.com CANNOT be returned once delivered. So please choose your game currency carefully.


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Live Support 24/7

Currency:
power4seller@hotmail.com
Power Leveling:
power4games@hotmail.com
Account:
service@accountol.com

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